Monica McClain

Client Service Administrator

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PA_Bio_Insets_MonicaMonica joined Planning Alternatives in 2015. She worked as an Administrative Assistant before transitioning into the Client Service Administrator role. Monica assists clients with administrative requests while providing an outstanding service experience.

Monica holds a Bachelor of Arts degree from Western Michigan University.

What do you love about working at Planning Alternatives?
The camaraderie and working with highly intelligent, skilled people.

List three words that describe a successful journey:
Focus, Ambition and Consideration

What is the biggest lesson you’ve learned from a client?
Being patient and having a good attitude can help to make a person’s day better. You never know what has happened in that day and just a smile can be a bright spot.

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